1. Introduction

Critical Energy Technologies (“CET”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://critical-energy.net/ (the “Site”), or engage with us for our power systems, generators, batteries, and data center solutions.

2. Information We Collect

We may collect and process the following types of data:

• Identity and Contact Data: Name, job title, company name, email address (e.g., when you request a quote or contact us), and telephone numbers.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and operating system collected automatically as you navigate the Site.
• Transaction Data: Details about payments, technical proposals, and products or services you have purchased from us.
  

3. How We Use Your Information

We use the information we collect for the following B2B purposes:

• To provide and manage our services, including preparing technical proposals and fulfilling orders for power systems and batteries.
• To communicate with you regarding quotes, projects, and administrative notices.
• To manage our relationship with you, including billing and customer support.
• To improve our website functionality and security.
  

4. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. We only share your information under the following circumstances to operate our business, fulfill your orders, and comply with the law:

• Service Providers and Sub-Processors: We share data with trusted third-party vendors who provide essential IT, infrastructure, and administrative services. This includes our hosting provider (Namecheap) and Content Delivery Network (QUIC.cloud). These partners are contractually obligated to safeguard your data and are authorized to use it strictly for the services they provide to us.
• Supply Chain and Logistics Partners: To fulfill your orders and deliver equipment, we must share necessary details—such as contact information and delivery addresses—with our international manufacturers, freight forwarders, and shipping partners.
• Professional Advisors: We may disclose information to our legal counsel, accountants, auditors, and insurers when necessary to manage our business operations, maintain compliance, or protect our legal interests.
• Business Transfers: In the event of a merger, acquisition, restructuring, bankruptcy, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity as part of that transaction.
• Legal and Regulatory Obligations: We will disclose your information to government authorities, regulatory bodies, or law enforcement if required to do so by applicable law, subpoena, or legal process. We may also share information to enforce our agreements or to protect the rights, property, and safety of Critical Energy Technologies, our clients, or others.
  

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements standard in the engineering and corporate sector.

7. Cookies

Our website uses cookies to distinguish you from other users, providing a better experience and allowing us to improve our site. You can set your browser to refuse all or some browser cookies, but note that some parts of the website may become inaccessible or not function properly.

8. Your Legal Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to the processing of your personal data.
  

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Critical Energy Technologies (CET) Amman 11821, Jordan Email: info@critical-energy.net Phone: +962 77 564 7788